Privacy policy

Privacy Policy
Last updated: [2025/06/11]

This Privacy Policy explains how Branded collects, uses, and protects your personal information when you visit or make a purchase from our website: https://branded.co.za.

We are committed to protecting your privacy in accordance with the Protection of Personal Information Act (POPIA) and Google’s policies, including those for Google Ads and Merchant Center.

1. Who We Are
Business Name: Branded
Website: https://branded.co.za
Contact Information:
📧 Email: support@branded.co.za
📞 Phone: 011 675 5316
📨 Contact Form: https://branded.co.za/contact-us/

2. Information We Collect
We collect personal information when you:

• Visit or browse our website

• Make a purchase

• Create an account

• Subscribe to our newsletter

• Contact us

Information may include:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely via third-party providers)

• IP address and device/browser details

• Website usage data via cookies and analytics tools

3. How We Use Your Information
Your information is used to:

• Process and deliver your orders

• Provide customer support and updates

• Improve our website and services

• Send marketing emails (only with your consent)

• Fulfill legal and compliance obligations

We do not sell or rent your personal information.

4. Sharing Your Information
Your data may be shared with:

• Trusted service providers (e.g. delivery companies, payment gateways)

• Third-party platforms for analytics and advertising (e.g. Google Analytics, Meta Pixel)

• Regulatory or legal authorities when required by law

All third parties we work with are required to comply with data protection laws.

5. Cookies and Tracking Technologies
We use cookies to:

• Enable core website features

• Analyze traffic and usage patterns

• Personalize ads and user experience

By using our site, you consent to our use of cookies. You can manage cookie settings in your browser at any time.

6. Your Rights
You have the right to:

• Access the personal data we hold about you

• Request corrections or updates to your information

• Request deletion of your personal data (where legally permitted)

• Opt out of direct marketing communications

To exercise any of these rights, email us at support@branded.co.za.

7. Data Security
We apply appropriate technical and organizational measures to safeguard your personal information. While no system is completely secure, we take reasonable precautions to prevent unauthorized access or disclosure.

8. International Data Transfers
We do not intentionally transfer your personal data outside South Africa. If services like payment or analytics platforms process your data in other countries, they are required to handle it in accordance with relevant data protection laws.

9. Children’s Privacy
Our website and services are not intended for children under 18. We do not knowingly collect personal data from minors.

10. Changes to This Policy
We may update this Privacy Policy as needed. Any changes will be posted here with the revised date. We encourage you to review it regularly.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

📞 Phone: 011 675 5316
📧 Email: support@branded.co.za
📨 Contact form: https://branded.co.za/contact-us/