Terms & Conditions

Terms and Conditions
Last updated: [2025/06/11]

These Terms and Conditions (“Terms”) govern your use of our website located at https://branded.co.za and any purchases made through our online store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Company Information
Business Name: Branded
Physical Address: Blackwood Corner, C/o Christiaan De Wet & Ext, 47 Rooibok St, Allen’s Nek, Roodepoort
Phone: 011 675 5316
Email: support@branded.co.za
Website: https://branded.co.za

2. Products and Availability
We aim to keep product listings, descriptions, and prices accurate and up to date. However, product availability is not guaranteed. If an item becomes unavailable after you place an order, we will notify you and offer an alternative or a full refund.

3. Pricing and Payment
All prices are in South African Rand (ZAR) and include VAT unless otherwise stated.
We accept the following payment methods:

• Credit/debit cards

• Instant EFT

• Other options available at checkout

Orders are processed only after successful payment.

4. Shipping and Delivery
We deliver within South Africa using The Courier Guy.

• Delivery timeframe: 4–6 business days

• Shipping fee: R50 flat rate

• In-store pickup available: 10:00 AM – 5:00 PM

For more details, see our Shipping & Returns Policy: https://branded.co.za/shipping-and-returns-policy/

5. Returns and Refunds
We accept returns in accordance with our Shipping & Returns Policy: https://branded.co.za/shipping-and-returns-policy/
Items may be returned within 14 days of receipt, provided they are unused, in original condition, and include proof of purchase.
Refunds are processed to the original payment method after inspection.

6. Order Cancellations
Orders can be cancelled prior to dispatch. If your order has already been shipped, it must follow our returns process.

7. Intellectual Property
All content on this website—including text, images, graphics, and logos—is the property of Branded or its licensors and is protected by South African copyright and intellectual property laws.

8. Limitation of Liability
Branded is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, to the extent permitted by law.

9. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Republic of South Africa. Any disputes will be handled in accordance with South African consumer protection laws.

10. Updates to Terms
We may update or revise these Terms at any time without prior notice. Changes will be posted to this page with the new “Last updated” date.

11. Contact Us
If you have any questions about these Terms, you can contact us at:
Phone: 011 675 5316
Email: support@branded.co.za
Online form: https://branded.co.za/contact-us/

Also see:
Privacy Policy – https://branded.co.za/privacy-policy/
Shipping & Returns Policy – https://branded.co.za/shipping-and-returns-policy/